It's a chain, this is an important place to start because the main reason to go to a chain restaurant is simple... stable service and food. No matter where you go or which city you happen to eat in, you can always count on a chain restaurant.
So this particular restaurant has average service which is to be expected and as far as the servers are concerned I have complaints. I like tidiness, I can't state this enough and in my experience often I've seen disheveled waiters or waitresses. Some originality in dress is fine and some consistency is nice. However tidiness of appearance says quiet a bit, at least to me.
(update 03/22/2014: I have seen some improvement in appearance and service, and so will happily elevate this place to a 7.)
The staff is pleasant though slightly judgemental, and they do their job however sometimes I feel judged maybe? I must state that my appearance is often average at best, well put together but casual. The ocean prime restaurant which charges almost double the price of the keg didn't blink once at my appearance, there was a customer and I was served. The Keg often seems to leave me slightly uncomfortable even though I have eat their several times.
They almost never have a wait, as they have a large dinning hall even though they are busy. The quality of food is good, it is consistent, well prepared, seems fresh, arrives in a timely manner and tastes good.
Though they fail to surpass a "chain" feeling and while they aren't perfect I have been treated better by the guy who parks my car then the wait staff.
So, I must give them a 6 of 10 and I assure you its not the food.
https://www.kegsteakhouse.com/en/locations/CO/denver/lodo-keg/
The Keg Steakhouse & Bar
1890 Wynkoop St, Denver
(303) 296-0023
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